Used Car Sales Manager

Used Car Sales Manager - Automotive
Permanent
Based in Kings Lynn
Salary: Negotiable on experience
Full Time - Weekend Availability

EMG is a part of Grainger Motor Group, one of the fastest growing family run dealer groups in the UK.

EMG Motor Group is excited to announce an opportunity for an experienced Used Car Sales Manager to join the management team at our Kings Lynn dealership. This role offers a competitive OTE of up to £70,000, plus benefits, including the use of a company car.

EMG Sales Managers work flexible schedules, including weekends and bank holidays (on a rota basis), to provide our customers with the highest levels of service.

About the Role

This is a fantastic chance to lead and inspire a dynamic sales team, driving success in a fast-paced, customer-focused environment. As Used Car Sales Manager, you will take full responsibility for achieving agreed sales targets for used vehicles while maintaining strict financial and operational standards.

Key Responsibilities:

• Foster trust, communicate effectively, and deliver an exceptional customer experience, ensuring that every customer’s journey with EMG Motor Group is second to none.
• Resolve customer queries and complaints promptly and professionally.
• Support the sales team with daily operations, including customer engagement, managing the sales funnel, preparing vehicles, and closing deals.
• Guide the team to meet monthly KPIs, including unit sales, profit per vehicle, finance penetration, and additional product sales, ensuring sales and profit forecasts are consistently met.
• Oversee the accurate collection and management of customer and vehicle data to maximise the effectiveness of the customer database while adhering to FCA compliance standards.
• Complete all paperwork accurately and provide detailed sales reports as required.

To be successful in this role;

We’re looking for a results-driven, motivated individual with a proven track record in sales leadership and a passion for the motor industry. Whether you are a seasoned sales manager, a sales controller, or a retail manager seeking a fresh challenge, this role offers excellent career growth and rewards.

What You’ll Bring:

• Strong leadership and management skills, with the ability to inspire and motivate a team to achieve outstanding results.
• A positive attitude, a winning mentality, and a passion for delivering exceptional customer service.
• A successful history of meeting KPIs and driving departmental growth.
• Previous experience in the automotive or motor trade industry is preferred, though not essential, as full training will be provided.

Why EMG/ Grainger Motor Group?

• Career Development
• Company Events and a nurturing and caring working environment
• Company Car
• Staff discount for friends and family

At EMG / Grainger Motor Group, we take pride in our identity as a family-run and owned business, we cherish our people and their contribution to our success.

Our vision is to ‘be the best’ at what we do and we recognise that our staff are the most important asset to our business - success is only achieved through our people. We are committed to create an environment where our employees have opportunities to grow and thrive, as our business grows our staff go hand in hand growing with it.

We look forward to hearing from you.

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Company car
• Company events
• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

 
Work Location: In person