Progress Chaser

As a Progress Chaser for EMG Kia Thetford you will work as part of the sales team to push sales through to handover.

Day to day, you will be ensuring vehicles are prepared ready for handover. Being organised you will build relationships with sales and service teams to ensure the best service is delivered for our customers.

In this role you will be active in the dealership and may have to move vehicles around the dealership.

More about the role:

• Checking the progress of the car throughout the sales process.
• Maintaining the presentation of the site's used car displays and showrooms.
• Arranging preparation (internal & external) of stock vehicles and ensuring handovers are ready for collection.
• Coordinate after sales accessory installation/repairs
• Follow up on each repair and keep managers informed of progress
• Inspect repair quality and ensure all work is complete
• Day to day support of the Sales Executive team.
• Loading sold and stock vehicles on to the valet system for cleaning
• Working closely with the valet team to ensure cars are ready for a pre-arranged delivery time
• Complete 24 hour handover checks.
• Check in transporters delivering vehicles to site and organise where the vehicles will
• Fueling of sold cars
• Assisting with the collection of trade cars for auction
• Collection / delivery of cars from other EMG sites
• Re-organising the sales pitch as and when required by management.

More about you:

• Previous experience is not required.
• You will have a keen eye for detail
• Team player
• Excellent communicator both written and verbal
• ‘Can do’ attitude
• Goal orientated

At EMG / Grainger Motor Group, we take pride in our identity as a family-run and owned business, we cherish our people and their contribution to our success.

Our vision is to ‘be the best’ at what we do and we recognise that our staff are the most important asset to our business - success is only achieved through our people. We are committed to create an environment where our employees have opportunities to grow and thrive, as our business grows our staff go hand in hand growing with it.

Benefits:

• Free parking
• On-site parking
   

Experience:

• customer service: 2 years (preferred)
• Administrative: 2 years (preferred)
• Sales: 2 years (preferred)
   

Licence/Certification:

• Full UK Driving Licence (required)

 
Work Location: In person